Customer support team helping clients

Contact Pathwise CRM

We're here to help! Get in touch for support, inquiries, partnerships, or any questions about our education lead management platform.

Multiple Ways to Connect

Choose Your Preferred Contact Method

Whether you need technical support, have sales inquiries, want to discuss partnerships, or just have general questions - we're ready to assist.

Technical Support

Need help with your account, technical issues, or platform questions?

support@Pathwisecrm.com

+91 80 1234 5678 (Option 2)

Mon-Fri, 9AM-7PM IST

Sales Inquiries

Interested in our platform? Get pricing, features, and demo information.

sales@Pathwisecrm.com

+91 80 1234 5678 (Option 1)

Mon-Sat, 9AM-8PM IST

Partnerships

Universities, agents, or technology partners - let's collaborate!

partners@Pathwisecrm.com

+91 80 1234 5678 (Option 3)

By appointment

Our Office

Visit or Reach Out Directly

Headquarters

Pathwise CRM Solutions Pvt. Ltd.
456 EdTech Hub, Tech Valley
Bangalore, Karnataka 560001
India

General Inquiries

+91 80 1234 5678

+1 (555) 123-4567 (International)

Press 0 for operator assistance

General Email

info@Pathwisecrm.com

For all other inquiries not covered above

Office Hours

Monday - Friday: 9:00 AM - 7:00 PM IST

Saturday: 10:00 AM - 4:00 PM IST

Closed on Sundays and public holidays

Urgent Issues

For critical system outages or urgent matters affecting your business:

+91 98765 43210

24/7 emergency line for premium clients

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours (or sooner for urgent matters).

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Quick Answers

Common Questions

Find quick answers to frequently asked questions about contacting us.

What's your typical response time for inquiries?

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). Urgent technical support issues are typically addressed within 2-4 hours. For non-urgent matters submitted over weekends, responses are sent on the next business day.

Do you have regional offices or support in other countries?

While our headquarters are in Bangalore, India, we have support representatives across different time zones including North America, Europe, and Australia. Our support team works 24/5 to ensure coverage for our global clients in the education industry.

Can I schedule a call instead of emailing?

Absolutely! You can request a callback by including your phone number and preferred time in your inquiry. Alternatively, call our main line (+91 80 1234 5678) and select the appropriate department. For detailed discussions, we recommend scheduling a meeting in advance.

What information should I include in my support request?

For faster resolution, please include: 1) Your account email or organization name, 2) Detailed description of the issue or question, 3) Steps to reproduce (for technical issues), 4) Screenshots or error messages if applicable, 5) Your preferred contact method.

How do I submit feedback or suggestions for your platform?

We welcome all feedback! You can use the contact form and select 'Feedback/Suggestions' as the inquiry type, or email feedback@Pathwisecrm.com directly. Our product team reviews all suggestions regularly, and we often implement popular requests in our updates.

Are there different contact points for existing vs. potential clients?

Yes. Existing clients should contact support@Pathwisecrm.com for technical issues or their dedicated account manager for business questions. Potential clients can reach sales@Pathwisecrm.com for demos and pricing. General inquiries can go to info@Pathwisecrm.com.

Our Commitment to You

Response Time

We aim to respond to all inquiries within 24 hours during business days

Support Coverage

Support available in English, Hindi, and multiple regional languages

Dedicated Team

Education industry experts ready to understand and solve your unique challenges

Find Us Online

Connect With Us

Follow us on social media for updates, education industry insights, tips on lead management, and platform announcements.

Twitter/X

@PathwiseCRM

Facebook

Pathwise CRM Solutions

LinkedIn

Pathwise CRM Company Page

Newsletter: Subscribe to our monthly newsletter for education industry trends and platform updates at subscribe@Pathwisecrm.com